State Farm® Insurance Agent Liz Sherstad

"Victoria Johnson was AWESOME!!! She took her time explaining all of the coverage that was available to me . She made shopping for Auto Insurance easy and stress free!!! THANK YOU!!!!!!"

"I had the chance to work with Victoria and she was incredible! I needed an auto policy drafted as part of my recent relocation to Maryland. She got me taken care of with great speed and efficiency. I highly recommend this office."

"I did not know it was possible for buying insurance to be enjoyable but Liz made all my fears go away and answered every question. She’s a delight ❤️"

"I’m very satisfied with the customer service"

"Katie was very kind and helpful."

"Shockingly impressive customer service from this State Farm branch. Liz went above and beyond to help me when I had an issue with the claims dept after a flooded kitchen. She absolutely did not need to do anything to support me once I had already signed up for a policy. Most agents wouldnt in fact. I think I got a randomly bad adjuster, or maybe just one having a bad day (State Farm usually has decent people in claims). I reached out to Liz for help or guidance and she dropped everything to help me and get my claim sorted out. Again, sales has nothing to do with claims. She did not need to help me at all. You dont associate insurance companies and caring about customers very often. Despite what their commercials say, ive found they only care about money and do everything in their power to pay you less than they should and as slow as humanly possible. Thats their business model. Its fine. We all know the game. Liz is the opposite. You can tell she actually cares and is in the insurance business, besides to make a living, for altruistic reasons. Not just make a sale and forget about you. My family has 3 houses and 5 cars insured with State Farm and I was close to pulling them all and going to another company at my next renewal until I spoke to Liz and she started making some calls and got my claim back on the right track. Moral of the story, all insurance companies are brutal to deal with. So sign up with one that has an agent with your best interests at heart. Even if they aren't the cheapest policy. It's worth the extra money in the short term to know Liz has your back if you ever get into a jam like I did. I worked really hard to buy my house. I'm going to stick with people who demonstrate integrity to cover it. Thank you Liz and team!"

"I’ve had renters insurance with Liz for over a year. I just had the pleasure of speaking with Victoria who was super helpful and very informative!"

"My experience was nothing but the best calls was returned when she said she would call even when I forgot to do something she was definitely on point with reminding me and I appreciate all of her help shout out to victoria she's the reason I'm now a state farmer 💜😊"

"I contact State Farm for vehicle insurance and Victoria J. was so on point she was flexible, knowledgeable, and help me with my decision. She is very helpful and knowledgeable and also very professional."

"Victoria was very helpful setting me up with bundled insurance. Great customer service!"

"Very helpfull!!!"

"I was able to easily fill out a form to get renter’s insurance through State Farm’s website and Victoria reached out to me soon after to guarantee I was getting the coverage I needed. A very quick and painless experience!"

"Victoria was an insurance ninja, breaking down the process into bite-sized bits and rocking a pro-but-not-stuffy vibe that made me want to chat about deductibles all day."

"Liz and her team are so helpful!"

"Katie at State Farm resolved my request very quickly and was extremely friendly throughout the process. I really appreciated her help, and I would definitely recommend her to my friends!"

"Victoria Johnson did a fantastic job and provided excellent customer service. I had been connected with their agency via the Baltimore Marathon and sought out obtaining an updated Auto Insurance Quote and Homeowners Insurance quote. Victoria took the time to run the quotes several different ways and bundled collectively. She approached our conversation in a very consultative and interactive manner educating me about items I may not have known about for both types of policies. She was transparent and offered insights and recommendations on what could be tweaked to fit my unique scenario. For anyone seeking a well qualified agent, I highly recommend Victoria and the rest of the team."

"Katie Hendricks is very helpful and made a stressful process very easy."

"Excellent I'm very nice detailed everything right efficient I appreciate you"

"Had a beautiful experience with my agent. Very fast response knowledgeable and very friendly very pleased to be insured with State Farm."

"Got exceptional service here, local to baltimore and enjoyed the process! Victoria was very helpful in getting exactly what I need."

"Victoria made setting up my renter's insurance seamless. She explained everything clearly, gave me solid options, and made sure I got exactly what I needed without any hassle. The whole process was quick and smooth. If you're looking for someone who knows their stuff and keeps things easy, Victoria is the one to go to. 5 stars all around"

"So I recently switched to Statefarm for my car insurance, and I couldn't be happier honestly. The entire process was seamless—from getting a quote to finalizing my policy. The customer service team was incredibly knowledgeable and responsive, answering all my questions promptly. Also, special thanks for Victoria for assisting me from start to finish and then some. I was impressed by the range of coverage options and competitive pricing they had to offer. I finally found a plan which gave me the peace of mind I was looking for. Overall, Victoria exceeded my expectations with the process and I couldn’t be more pleased. I highly recommend them to anyone in need of reliable car insurance!"

"Very Helpful And Professional"

"Katie has been very pleasant and helpful! Highly recommended!"

"excellent service"