State Farm® Insurance Agent Liz Sherstad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
T S
August 29, 2025
5
out of
5
rating by T S
"Katie has been an outstanding State Farm agent to work with. She took the time to clearly explain policies and answer every question, and even went the extra mile by checking with other State Farm offices to make sure we had the right information. Her communication was always prompt, clear, and professional. On top of the above, she’s also incredibly friendly, which made the whole process much easier. I truly appreciate her help and highly recommend Katie to anyone looking for a reliable agent."
We responded:
"Thank you, T S, for sharing your experience! I'm delighted to hear that Katie provided such exceptional service and made the process smooth for you. Her dedication to ensuring you had the right information and her friendly approach truly reflect our commitment to excellent service. If you ever need further assistance, feel free to reach out!"
Danielle Ripsman
August 29, 2025
5
out of
5
rating by Danielle Ripsman
"Victoria was so sweet and attentive, went through every detail of my insurance with me, and made things very transparent. Highly recommend this state farm office!"
We responded:
"Thank you, Danielle! I'm happy to hear that Victoria provided you with such attentive and transparent service. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Kristen Zimmerman
August 27, 2025
5
out of
5
rating by Kristen Zimmerman
"Wonderful customer service. Very efficient and worked quickly to set up a renter's insurance policy for me in the state I am moving to! I've been with State Farm for 25 years and this is the best experience I have had (out of many great ones!)"
We responded:
"Thank you so much, Kristen! We are thrilled to be your Baltimore State Farm office and appreciate your being such a loyal customer. Please reach out anytime, we are here to help!"
Ken Grimes
August 24, 2025
5
out of
5
rating by Ken Grimes
"My experience with Victoria was wonderful. She enquired about the type of policy I needed and helped to determine the best coverage for me"
We responded:
"Ken, thank you for the fantastic rating! I'm happy to know you're satisfied with our service. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
Alemayehu Woldemichael
August 19, 2025
5
out of
5
rating by Alemayehu Woldemichael
"In general they are Amazing"
We responded:
"Alemayehu, thank you for your fantastic feedback! I'm happy to know you find our service amazing. If you ever need anything else, feel free to reach out!"
Lorraine Jackson
August 7, 2025
5
out of
5
rating by Lorraine Jackson
"Knowledgeable, pleasant and professional . Would definitely recommend"
We responded:
"Thank you, Lorraine! I'm happy to know you found our service knowledgeable and professional. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Elvis Bruno
August 7, 2025
5
out of
5
rating by Elvis Bruno
"Service was very helpful and the person was very nice and the process was super fast."
We responded:
"Thank you, Elvis! I'm happy to hear that you found our service helpful and appreciated the quick process. It's great to know our team made a positive impression. If you need anything else, feel free to reach out!"
gus
August 7, 2025
5
out of
5
rating by gus
"I just want to give a big shoutout to Victoria at the State Farm office in Federal Hill! She is absolutely amazing – super friendly, professional, and really made the whole experience smooth and stress-free. You can tell she genuinely cares about helping people and goes the extra mile to make sure everything is clear and taken care of. Talking with her didn’t feel like typical insurance convo,she made it easy, even fun. If you ever need help with insurance or just want someone who treats you like more than just a customer, go see Victoria. She’s the real deal!"
We responded:
"Thank you so much, Gus! I'm really happy to hear about your positive experience with Victoria. She truly cares about providing exceptional service and making things easy for everyone. It's great to know she made your visit enjoyable and stress-free. If you need anything else, feel free to reach out!"
Josh Arndt
August 6, 2025
5
out of
5
rating by Josh Arndt
"Victoria has been very helpful in sorting out my insurance needs!"
We responded:
"Thank you, Josh! I'm happy to hear that Victoria was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Fin Dawg
August 4, 2025
5
out of
5
rating by Fin Dawg
"Katie is a phenomenal representative she walked me through all my policy details and explained how each coverage works I truly felt like she was invested in my well being the entire conversation. My hat is off to this phenomenal person"
We responded:
"Thank you, Fin Dawg! I'm delighted to hear about your positive experience with Katie. She is indeed dedicated to ensuring our customers feel supported and informed. Your kind words mean a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Kene Mbonu
August 4, 2025
5
out of
5
rating by Kene Mbonu
"Highly recommended this office! Made the process of converting my car insurance over quick and easy."
We responded:
"Thank you, Kene! I'm happy to hear that the process of switching insurance was quick and easy. We strive to make every experience as smooth as possible. If you need anything else, feel free to reach out!"
Alyssa McKinney
August 1, 2025
5
out of
5
rating by Alyssa McKinney
"Worked with Katie through Liz Sherstad State Farm and she was excellent. Very patient, explained each part of the process, and was willing to be flexible with my challenging schedule. Insurance can be stressful, and I am very relieved to have this taken care of and feel like I have great coverage and a great team backing me."
We responded:
"Thank you for your review, Alyssa! I'm happy to hear that Katie provided such excellent support and made the process easier for you. It's wonderful to know you feel well-covered and supported by our team. If you ever need anything else, just let us know!"
Cole Landers
July 31, 2025
5
out of
5
rating by Cole Landers
"Absolutely the best! Great communication. Katie is a rockstar to work with and super helpful with any questions"
We responded:
"Thank you, Cole! I'm happy you had such a positive experience with our team. Katie truly is fantastic, and I'm glad she could assist you with your questions. If there's anything else we can do for you, just let us know!"
Jack M
July 30, 2025
5
out of
5
rating by Jack M
"Less than 10 minutes from the initial call and I had a quote, paperwork sent to me, and autopay links already being worked on. Katie and the rest of the team here carefully explained the different options for coverage, and didn’t pressure me one way or the other. With my timeline of needing an active renter’s insurance policy in less than 48 hours, they were able to get everything sorted out in less than an hour. Highly recommend"
We responded:
"Thank you for your review, Jack! I'm happy to hear that Katie and the team were able to assist you quickly and efficiently. It's great to know that you felt informed and comfortable with your coverage options. If you need anything else, feel free to reach out!"
Katherine David
July 23, 2025
5
out of
5
rating by Katherine David
"Victoria was very thorough and insightful, great service!"
We responded:
"Thank you for your review, Katherine! I'm happy to hear that Victoria provided you with thorough and insightful service. Our team is committed to delivering great experiences like this. If you need anything else, feel free to reach out!"
Sheila Hamlin
July 21, 2025
5
out of
5
rating by Sheila Hamlin
"We called late Friday afternoon needing to get renters insurance before my son could move into his apartment. They were able to get us squared away quickly and provided the necessary paperwork the apartment complex was requiring so my son could move in! Appreciated the quick response and friendly, efficient service!"
We responded:
"Thank you, Sheila! I'm happy to hear that we could assist you promptly with your insurance needs. It's great to know that everything went smoothly for your son's move-in. If you need anything else, feel free to reach out!"
Gina Pitchford
July 18, 2025
5
out of
5
rating by Gina Pitchford
"Liz (Victoria) at Baltimore location whom I've spoken to on the phone today 7/18/24. She is superb, remarkable Agent. She took the time providing the necessary information I need in order to make an informed decision for my auto insurance needs. She is knowledgeable of the services/product State Farm offers. She is thorough with the details and processes in switching to State Farm. I am fortunate to have found her! She is a keeper!"
We responded:
"Thank you for your wonderful feedback, Gina! I'm delighted to hear that Victoria provided you with the information you needed and made the process smooth. We’re grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Larry Watkins
July 17, 2025
5
out of
5
rating by Larry Watkins
"Katie and Victoria Were very respectful, and they both have great customer service I’ll recommend there services to everyone"
We responded:
"Hey, Larry! It makes our day hearing that Katie and Victoria made such a positive impression. Their respectful and attentive approach really shines, and it means a lot that you'd recommend their help to others. Thank you for taking the time to share this and for being part of our Liz Sherstad State Farm community."
Yaniv Ezra
July 16, 2025
5
out of
5
rating by Yaniv Ezra
"Insurance renewal is always a frustrating time of year. At my previous insurer, I was paying around $250 a month—just for living in the city! While building a quote online with State Farm, I decided (somewhat reluctantly-I’m not usually a fan of calling insurance offices) to call Liz Sherstad’s office. I’m really glad I did. I got connected with Victoria, and right from the start she was helpful, clear, and easy to talk to. She walked me through my quote and ended up saving me so much money that I now have three policies with State Farm—and I’m still paying less than $200 a month. On top of that, my coverage is even slightly better than what I had before. Bottom line: everyone wants to save money and get good value from their insurance. Victoria made that possible, and I’d absolutely recommend giving her a call."
We responded:
"Thank you, Yaniv, for sharing your experience! I'm happy to hear that Victoria was able to assist you effectively and help you save money while improving your coverage. It's wonderful to know that you're satisfied with your decision to switch to us. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Michael Rice
July 11, 2025
5
out of
5
rating by Michael Rice
"Victoria was amazing and made the process easy and seamless. Give her a try and you won’t regret it."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Victoria made your experience easy and seamless. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Zachary Summers
July 11, 2025
5
out of
5
rating by Zachary Summers
"Victoria did a wonderful explaining everything and was able to get me a good rate for auto and home insurance."
We responded:
"Thank you for your review, Zachary! I'm happy to hear that Victoria was able to provide clear explanations and secure a great rate for you. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist with!"
Zachary Grandy III
July 10, 2025
5
out of
5
rating by Zachary Grandy III
"Amazing and friendly guest service. Very knowledgeable and helpful."
We responded:
"Thank you, Zachary! I'm happy you found our guest service amazing and our team knowledgeable. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Josh Fluck
July 8, 2025
5
out of
5
rating by Josh Fluck
"I recently had the pleasure of working with Liz Sherstad at State Farm to secure a new policy for rental dwelling insurance. Victoria, who assisted me, was incredibly easy to reach and prompt in responding to my numerous questions. Her efficiency in drafting a quote was impressive, and she provided clear instructions for the next steps. Overall, the process was smooth and stress-free, thanks to their professionalism and dedication."
We responded:
"Thank you, Josh, for your wonderful feedback! I'm happy to hear that Victoria was able to assist you effectively and make the process smooth and stress-free. Our team is dedicated to providing professional and efficient service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Natalie Farrell
July 8, 2025
5
out of
5
rating by Natalie Farrell
"Would recommend speaking to Victoria Johnson, especially if you’re looking for homeowners insurance in Baltimore. I think I got 8 different quotes, and she was the only person I spoke to that was both super nice and very familiar with the area. Made the process very easy and not too expensive."
We responded:
"Thank you for your review, Natalie! I'm happy to hear that Victoria made your experience with insurance in Baltimore smooth and affordable. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Giancarlo Barrios
July 8, 2025
5
out of
5
rating by Giancarlo Barrios
"Super easy and helpful! Victoria took the time to explain everything in detail and helped me come to a price that worked for me."
We responded:
"Thank you for your review, Giancarlo! I'm happy to hear that Victoria was able to assist you effectively and provide detailed explanations. It's great to know we could find a price that suits you. If you have any more questions or need further assistance, feel free to reach out anytime!"