State Farm® Insurance Agent Liz Sherstad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rinne H
September 3, 2026
5
out of
5
rating by Rinne H
"I had the pleasure of working with Katie today on a few rental properties. She is so friendly, helpful and professional. I was so impressed with how great she is. Thank you for all of your help!"
We responded:
"Thank you so much for the 5 stars, Rinne! We truly appreciate your feedback and are always happy to help whenever you need us. "
Mason Stoltzfus
September 1, 2026
5
out of
5
rating by Mason Stoltzfus
"I am so glad a friend recommended me to call them. They were pleasant, helpful and I feel like I got a great quote. 10/10"
We responded:
"Thank you so much for the 5-star rating, Mason! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Liz Sherstad "
Mary Owusu Ansah
September 1, 2026
5
out of
5
rating by Mary Owusu Ansah
"The girl Victoria Troche who works for Liz Sherita’s, is very nice, in making me smile understanding and taking me through all policies I needed. God bless her for me . She is a great worker"
We responded:
"Thank you for the 5-star review of Liz Sherstad’s team - we really appreciate your kind words! "
Meridith Price
August 30, 2026
5
out of
5
rating by Meridith Price
"Victoria was very helpful and got us a great price, I would highly recommend her"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Baltimore. "
Natasha Fleury
August 27, 2026
5
out of
5
rating by Natasha Fleury
"I was put in touch with this office through another State Farm office and have had the pleasure of working with Victoria on a homeowner’s policy. She has been amazing! The amount of time, detail and attention she has provided as we navigate this for the first time has been incredible. She is helpful and kind and makes me feel like I’m her only client. Because of my interaction with her, we are exploring bundling all our policies with State Farm. Not because she sold me, but because I felt genuinely taken care of. Would absolutely recommend this office!"
We responded:
"Hi Natasha, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Liz Sherstad’s team. Please reach out to us if any questions come up! - Liz Sherstad’s Insurance Team "
Amy Decker
August 18, 2026
5
out of
5
rating by Amy Decker
"Liz's office and staff are amazing! They go ahead and beyond. I've been insuranced with State farm for 30 years. My carwas totaled from an accident and Victoria made the whole process so smooth and easy to handle and navigate. Purchased a new car and that transition was just as smooth. Anytime I have a question they are always available to help.
😍❤️"
We responded:
"Amy, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Baltimore insurance team! - Your State Farm Agent, Liz Sherstad "
Gaurav Raj Shrestha
August 14, 2026
5
out of
5
rating by Gaurav Raj Shrestha
"I was assisted by Victoria and she was experienced and very knowledgeable. She helped me work through a policy that I was happy with and would love to work with her again."
We responded:
"Thank you for the 5-star review of Liz Sherstad’s team - we really appreciate your kind words! "
Natalie Somers
August 13, 2026
5
out of
5
rating by Natalie Somers
"Katie was so helpful and easy to work with!"
We responded:
"Thank you so much for the 5 stars, Natalie! We truly appreciate your feedback and are always happy to help whenever you need us. "
Arif Chowdhury
August 11, 2026
5
out of
5
rating by Arif Chowdhury
"Very helpful and friendly support from the agent . I very much appreciate this ."
We responded:
"Thank you for the stars, Arif! We are thrilled to have you as our newest customer! "
Erdi Tasbas
August 6, 2026
5
out of
5
rating by Erdi Tasbas
"Victoria is awsome she very helpful and friendly. Thank you for helping to me."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Myles Cheatham
August 6, 2026
5
out of
5
rating by Myles Cheatham
"Worked with Katie to switch my insurance provider to SF. She mad everything super easy and was thorough explaining any pertinent coverage information. This is the most personable experience I have ever had with an insurance company."
We responded:
"Myles, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Baltimore. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Liz Sherstad and Team "
Ali Rizvi
August 4, 2026
5
out of
5
rating by Ali Rizvi
"I had a great experience interacting with Katie. She is extremely knowledgeable and helped me understand the coverage. She explained exactly what I needed versus what I didn't, and she never tried to upsell me. She always takes the time to make sure you understand and answers any questions you have. I highly recommend her!"
We responded:
"Hi Ali, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Liz Sherstad, Your State Farm Agent "
Daniel Fitzgerald
August 3, 2026
5
out of
5
rating by Daniel Fitzgerald
"Liz and Katie were incredibly helpful through our process of exploring insurance options. I never felt pressured, and they helped me find a deal that was within our price range and fit our needs! Thank you so much!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Douglas Smith
July 31, 2026
5
out of
5
rating by Douglas Smith
"Very professional and knowledgeable"
We responded:
"Douglas, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Ebony Houser
July 24, 2026
5
out of
5
rating by Ebony Houser
"Victoria was amazing."
We responded:
"Thank you for the compliment to Victoria! We agree 🤩"
Isabella Sanders
July 22, 2026
5
out of
5
rating by Isabella Sanders
"Had a great experience setting up our renter’s insurance. Victoria was a great help and super responsive! She answered all of my questions with clarity and honesty."
We responded:
"Thank you for the feedback, Isabella! We pride ourselves on being available to our customers to make sure they understand their coverage and have their questions answered!"
Carly Jasinski
July 21, 2026
5
out of
5
rating by Carly Jasinski
"This office is so helpful and responsive! Take the time to explain your policy thoroughly and let you make the final decision :)"
We responded:
"Thank you, Carly! It was a pleasure to help you this week! "
Jim Gordon
July 17, 2026
5
out of
5
rating by Jim Gordon
"Great rates and service from Victoria."
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear you received great rates and service from Victoria. We're always here to help if you need anything else!"
Gail Brown
July 16, 2026
5
out of
5
rating by Gail Brown
"It was a pleasure working with Victoria she was patient and explained everything clearly"
We responded:
"Thank you, Gail! I'm happy to hear that Victoria was able to assist you with patience and clarity. We strive to make every experience as smooth as possible. Let us know if we can help with anything else!"
B Theard
July 2, 2026
5
out of
5
rating by B Theard
"Called for a home quote, all my questions were answered completely and efficiently. The recommendations were practical not pushy."
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that your experience with our office was efficient and that you found our recommendations practical. Let us know if we can help with anything else!"
Stephen Hiebler
July 2, 2026
5
out of
5
rating by Stephen Hiebler
"Mackenzie and Victoria were great to work with! They made sure I was comfortable and all questions were answered about my policy."
We responded:
"Hi Stephen, thank you! We love to hear that Mackenzie and Victoria made your experience a positive one. We're always here to help!"
David Elias
June 19, 2026
5
out of
5
rating by David Elias
"Always appreciated working with Liz and the team. They were always available to answer questions, help with adjusting policy and understanding different levels of coverage. Highly recommend this team"
We responded:
"Thank you, David! I'm glad to hear that you had a positive experience with our team. We strive to be available and helpful, whether it's answering questions or assisting with policy adjustments. We truly appreciate your recommendation. Let us know if we can help with anything else!"
Anand Panyam
June 12, 2026
5
out of
5
rating by Anand Panyam
"Amazing support and super helpful !!
Victoria is great!"
We responded:
"Anand, thank you for taking the time to leave us a review! I'm happy to hear that Victoria provided amazing support and was super helpful. We're glad to have her on our team. Let us know if we can help with anything else!"
Surya Panyam
June 12, 2026
5
out of
5
rating by Surya Panyam
"We had a great experience! Our representative Victoria Troche was really helpful!"
We responded:
"Surya, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience and that Victoria was able to assist you so well. We're here if you need anything else!"
Marlon Dingzon
June 11, 2026
5
out of
5
rating by Marlon Dingzon
"Victoria was absolutely outstanding throughout the entire insurance process. As a first-time homebuyer, I had a lot of questions and wasn’t familiar with many of the details, but she took the time to explain everything clearly and thoroughly. Her professionalism, patience, and willingness to help made what could have been a stressful experience feel simple and manageable. I never felt rushed, and she always made sure I understood my options and felt confident moving forward. The level of customer service she provided truly reflects the quality and values of your company. Thank you, Victoria, for going above and beyond. I greatly appreciate all of your help and would highly recommend both you and your team to anyone looking for insurance services. ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Marlon, for taking the time to leave us such a thoughtful review! I'm really happy to hear that Victoria made the insurance process smooth and stress-free for you. We always aim to provide clear and supportive service, and it's great to know that Victoria's professionalism and patience stood out to you. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"