State Farm® Insurance Agent Liz Sherstad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hannah
April 30, 2025
5
out of
5
rating by Hannah
"Charming customer service! They made updating my policy easy and the process was quick."
We responded:
"Thank you, Hannah! I'm glad to hear that our team made updating your policy easy and efficient. We appreciate your kind words about our customer service. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
Jordan Wagner
April 29, 2025
5
out of
5
rating by Jordan Wagner
"They made something that could have been a headache super easy and almost enjoyable. Victoria walked me through everything line by line and I have never felt like I understood my insurance more. Excellent service, definitely recommend!"
Will Mason
April 24, 2025
5
out of
5
rating by Will Mason
"Great service!"
We responded:
"Thank you, Will! I'm glad you enjoyed the service. If you have any questions or need further assistance, feel free to reach out!"
Jeffrey Hatsady
April 16, 2025
5
out of
5
rating by Jeffrey Hatsady
"I love the personalized touch Liz and Katie provided for me as they got me the best rates possible!"
We responded:
"Thank you, Jeffrey, for sharing your experience! I'm happy to know that our office was able to provide a personalized touch and secure the best rates for you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Ina Topa
April 11, 2025
5
out of
5
rating by Ina Topa
"Katie was a great help with everything I need"
We responded:
"Thank you, Ina, for sharing your experience! I'm happy to hear that Katie was able to assist you with everything you needed!"
Barry Vaughan
April 10, 2025
5
out of
5
rating by Barry Vaughan
"Victoria at my local State Farm office was great! Very happy to work around my schedule, answer all my questions completely and quickly, and explain details of the proposed policies vs my current coverage. The bundled home and auto will save me over $1000/yr! Very glad I talked to her."
We responded:
"Thank you, Barry, for sharing your experience! I'm delighted to hear that Victoria was able to accommodate your schedule and provide thorough explanations. It's fantastic that the bundled policies are saving you money. If you have any more questions or need assistance in the future, feel free to reach out to our office."
jean Famba
April 9, 2025
5
out of
5
rating by jean Famba
"Great customer service 😄😃"
We responded:
"Thank you, Jean, for your kind words! I'm happy to know you had a positive experience with our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Cynthia Elliott
April 1, 2025
5
out of
5
rating by Cynthia Elliott
"Very detailed, took time to search for any and all discounts. Super easy transition!"
We responded:
"Thank you, Cynthia! I'm happy to know that you found the process detailed and the transition smooth. It's great to hear that we could assist in finding all possible discounts for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Cream Of Roach
April 1, 2025
5
out of
5
rating by Cream Of Roach
"Victoria was a huge help and explained things very clearly; She managed to teach me how the policies work in under 30 minutes, and answered every question I had!"
We responded:
"Thank you so much for your feedback! I'm happy to hear that Victoria was able to assist you effectively and provide clear explanations. It's great to know she could address all your questions in such a short time. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
JC
March 31, 2025
5
out of
5
rating by JC
"Wow just wow, everything about my experience with state farm was amazing. Victoria helped me in finding renter's insurance that was affordable, effective and did an amazing job explaining the details of my coverage, all with with a pleasent attitude. I WILL be back."
We responded:
"Thank you, JC, for sharing your experience! I'm so happy to hear that Victoria was able to assist you with finding the right renter's insurance and provide clear explanations. Your satisfaction is important to us, and we're here whenever you need us. Looking forward to your next visit!"
Jackson Tolke
March 25, 2025
5
out of
5
rating by Jackson Tolke
"I was a walk-in that was turned away from another agent. The team was extremely professional and had such a welcoming atmosphere. I had my policy explained in great detail and felt comfortable walking out with what I was covered on. I even saved a couple of bucks. Thank you team!"
We responded:
"Thank you, Jackson, for sharing your experience! I'm happy to know that our team made you feel welcome and provided a detailed explanation of your policy. It's great to hear that you also saved some money. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Jessica Stanley
March 14, 2025
5
out of
5
rating by Jessica Stanley
"Started a quote online, requested agent to contact for assistance. Happily surprised with an immediate phone call. Victoria was delightful to work with. She took her time to go over each aspect of the policy, answered all questions, and overall is very knowledgeable of the whole process. 10/10 would recommend."
We responded:
"Wow, thank you for such an amazing review! It means so much to hear that you value the time we take to ensure everything is clear and that your questions are answered. Victoria is a star! We are here for you every step of the way and are so grateful to have you as part of our State Farm family! "
Jay
March 6, 2025
5
out of
5
rating by Jay
"Very helpful and a nice attitude. It was great dealing with them."
We responded:
"Thank you so much, Jay! I’m so glad to hear you had a positive experience with our team. We are always happy to help! "
Karentha Streeter
February 21, 2025
5
out of
5
rating by Karentha Streeter
"Katie is the best! Great customer service and speedy replies! I was overwhelmed with notices from the MVA and she made sure they were resolved."
We responded:
"Thank you for the compliment, Karentha! We agree that Katie is the best and I’m happy to hear that she was able to help resolve your MVA issue. We understand how stressful those notices can be and are always happy to help! "
Amanda Quesada
February 12, 2025
5
out of
5
rating by Amanda Quesada
"Love working with this team!! Quickly bonded with Victoria (my favorite) but all the ladies I’ve talked to are friendly and knowledgeable. Always ready to help and quick to look into savings as well. Thank you!"
We responded:
"Thank you so much, Amanda! We love working with you and appreciate your taking the time to compliment Victoria. Always a pleasure to assist, reach out anytime! "
Ann Wigand
February 12, 2025
5
out of
5
rating by Ann Wigand
"I worked with Victoria Johnson. Not only was she patient and professional but she also saved me money on bundling my accounts."
We responded:
"Thank you, Ann! We appreciate you taking the time to recognize Victoria and are thrilled to have you as our newest customer! "
Camilla Briggman
February 7, 2025
5
out of
5
rating by Camilla Briggman
"It is always a pleasure to work with Victoria. She is very patient and kind, going above and beyond to ensure you feel confident and comfortable before making a purchase. I highly recommend this team, especially Victoria."
We responded:
"Thank you for the kind review, Camilla! And thank you for recognizing Victoria, we agree she’s a star! "
Kristen Zimmerman
January 31, 2025
5
out of
5
rating by Kristen Zimmerman
"Wonderful customer service. Very efficient and worked quickly to set up a renter's insurance policy for me in the state I am moving to! I've been with State Farm for 25 years and this is the best experience I have had (out of many great ones!)"
We responded:
"Thank you so much, Kristen! We are thrilled to be your Baltimore State Farm office and appreciate your being such a loyal customer. Please reach out anytime, we are here to help!"
Greg C
January 30, 2025
5
out of
5
rating by Greg C
"Very VEERY!!! Professional!!! Listened to all of my questions and took care of my policy A.S.A.P...~~Thank You Katie🙌🏽"
We responded:
"Greg, thank you for your wonderful feedback! I'm glad you had such a positive experience with our office today! It's great to hear that Katie H. was able to assist you effectively. We appreciate your trust and look forward to being here for any of your future needs."
Shavonne Nicole
January 17, 2025
5
out of
5
rating by Shavonne Nicole
"My agent walked me through every option I asked about and presented me with affordable options to meet my needs. Pleasant and responsive and respectful of my time during our appointments. 10/10. No notes, Liz! If you need an agent, Liz will be there."
We responded:
"Thank you for this kind review, Shavonne! We were thrilled to assist you and look forward to continuing to work with you! "
susan Brown
January 16, 2025
5
out of
5
rating by susan Brown
"It was a pleasure working with Katie H at State Farm insurance. She was very pleasant and knowledgeable and easy to work with when switching insurance companies for my cars and homeowners. Katie is saving us money with the same coverage as the previous company. We highly recommend State Farm!"
We responded:
"Thank you for the positive review, Susan! We agree that Katie is the best and it was a pleasure to assist you with your home and auto insurance! "
Tonja Johnson
January 2, 2025
5
out of
5
rating by Tonja Johnson
"Victoria Johnson was AWESOME!!! She took her time explaining all of the coverage that was available to me . She made shopping for Auto Insurance easy and stress free!!! THANK YOU!!!!!!"
We responded:
"Thank you, Tonja! We agree, Victoria is awesome 👏 we are thrilled you had a positive experience with our office and will be happy to help you anytime! "
Tre Nelson
December 30, 2024
5
out of
5
rating by Tre Nelson
"I had the chance to work with Victoria and she was incredible! I needed an auto policy drafted as part of my recent relocation to Maryland. She got me taken care of with great speed and efficiency. I highly recommend this office."
We responded:
"Thank you for this amazing review, Tre! Welcome to Maryland and to our State Farm office! Please reach out anytime! "
Emma Bergeron
December 23, 2024
5
out of
5
rating by Emma Bergeron
"I did not know it was possible for buying insurance to be enjoyable but Liz made all my fears go away and answered every question. She’s a delight ❤️"
We responded:
"Thank you, Emma! The pleasure was ours! Helping customers understand their coverage is our favorite part of our job, please reach out anytime! "
Nicole Rice
December 17, 2024
5
out of
5
rating by Nicole Rice
"I’m very satisfied with the customer service"
We responded:
"Thank you, Nicole! We are thrilled to have you as our customer. Please reach out anytime! "