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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of R K

R K

November 23, 2025

5  out of  5
rating by R K
"(I highly recommend Victoria Troche)I truly appreciate your professionalism and the time you took to explain all my coverage options. You made everything clear and stress-free."
We responded:
"Thank you! I'm happy to hear that Victoria provided such a clear and stress-free experience for you. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Jesse Peralta

November 18, 2025

5  out of  5
rating by Jesse Peralta
"Great customer service"
We responded:
"Thank you, Jesse! I'm happy to hear you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
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Mena Jorree

November 13, 2025

5  out of  5
rating by Mena Jorree
"Victoria is very knowledgeable and helpful. She explained everything thoroughly! She is very responsive in a timely manner and very kind also! Makes me feel assured and confident to moving forward with State Farm."
We responded:
"Thank you for your review, Mena! I'm happy to hear that Victoria was able to provide you with such knowledgeable and helpful service. It's wonderful to know you feel assured and confident with us. Let us know if there's anything else we can assist you with!"
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Morgan Marston

November 10, 2025

5  out of  5
rating by Morgan Marston
"Victoria was awesome in helping me switch my renters insurance from SC to MD, and walked me through my coverage very effectively! Could not recommend more!"
We responded:
"Morgan, thank you for your wonderful feedback! I'm happy to hear that Victoria was able to assist you with your renters insurance transition so effectively. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Ahmed Chopra

November 7, 2025

5  out of  5
rating by Ahmed Chopra
"Wonderful team, super easy process. Highly Recommend!"
We responded:
"Thank you, Ahmed! I'm happy to hear that you found our team wonderful and the process easy. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Brooke Flowers

November 6, 2025

5  out of  5
rating by Brooke Flowers
"Katie made getting renters insurance for our new place so easy! She was incredibly prompt, patient, and took the time to walk me through every detail so I fully understood our coverage. It felt so nice to work with someone who genuinely cares and makes the process simple. Couldn’t recommend Liz, Katie, and the team enough — they made everything seamless from start to finish! Can't wait to see them down in MD!"
We responded:
"Thank you, Brooke! I'm delighted to hear that Katie made your experience with getting insurance so smooth and understandable. Our team is committed to providing caring and straightforward service, and it's wonderful to know we achieved that for you. We look forward to seeing you in MD! Let us know if there's anything else we can assist with."
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Tami Christou-LeBrun

October 31, 2025

5  out of  5
rating by Tami Christou-LeBrun
"Great office with professional and knowledgeable ladies. Victoria was a pleasure to work with and provided wonderful personalized service. She took care of all the steps in between making the switch to State Farm easy and so simple! 10/10"
We responded:
"Thank you, Tami, for your fantastic review! I'm so happy to hear that Victoria made your transition to State Farm smooth and easy. Our team is dedicated to providing personalized service, and it's great to know we hit the mark for you. If you ever need anything else, feel free to reach out!"
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Tiara Watkins

October 30, 2025

5  out of  5
rating by Tiara Watkins
"Made everything so easy I truly appreciate it"
We responded:
"Thank you, Tiara! I'm happy to know that everything was made easy for you. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ashley Haynes

October 29, 2025

5  out of  5
rating by Ashley Haynes
"All the ladies are amazing and so helpful!!!"
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to hear that our team was able to assist you so well. We’re always here to help with any of your insurance needs!"
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Malik Shelton

October 17, 2025

5  out of  5
rating by Malik Shelton
"Dealt with Victoria in the Baltimore office. Easiest insurance I've ever bought. Also saved me more than $100 a month from the first company I got quoted with"
We responded:
"Malik, thank you for sharing your experience! I'm happy to hear that Victoria made the process smooth and helped you save money. We’re always here if you need anything else!"
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Teressa Payne

October 13, 2025

5  out of  5
rating by Teressa Payne
"Victoria was awesome as a first time homeowner, she explained every line item on the quote. By doing that she answered questions I didn't have to ask!"
We responded:
"Thank you, Teressa! I'm happy to hear that Victoria provided such detailed assistance during your first home insurance experience. Our team is committed to making sure everything is clear and understandable. If you have any more questions or need further assistance, feel free to reach out!"
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Veronica Truitt

October 7, 2025

5  out of  5
rating by Veronica Truitt
"Victoria Troche was awesome here at StateFarm she help me find reasonable insurance coverage for auto, home, and life!"
We responded:
"Thank you, Veronica! I'm happy to hear that Victoria was able to assist you in finding the right coverage for your needs. We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"
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Sarah Sarah

September 30, 2025

5  out of  5
rating by Sarah Sarah
"Victoria was great! She was transparent, straight to the point. Also offered to go over other insurance quotes I got from other companies to see what I was being offered and comparing the best she could do for me."
We responded:
"Thank you, Sarah! I'm happy to hear that Victoria provided you with such a transparent and straightforward experience. It's great to know she helped you compare your options effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Darrin Ho

September 26, 2025

5  out of  5
rating by Darrin Ho
"Liz Sherstad( Victoria) She does very job. Told me all details and answers all my questions Thanks again for her help Darrin"
We responded:
"Thank you, Darrin! I'm happy to hear that Victoria provided you with detailed information and answered all your questions. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Brennen Calloway

September 23, 2025

5  out of  5
rating by Brennen Calloway
"Liz is awesome!! Thank you for your service"
We responded:
"Brennen, thank you for your kind words! I'm happy to know you had a great experience with us. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Bria Harvey

September 19, 2025

5  out of  5
rating by Bria Harvey
"Katie was very pleasant and helpful and took my stress away."
We responded:
"Thank you, Bria! I'm happy to hear that Katie was able to make your experience stress-free and pleasant. Our team is dedicated to providing helpful and supportive service. If you need anything else, feel free to reach out!"
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Kermis Jason

September 19, 2025

5  out of  5
rating by Kermis Jason
"Great work! Much appreciated found savings, would recommend to a friend"
We responded:
"Thank you, Kermis Jason! I'm happy to hear that you appreciated the savings and would recommend us to a friend. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Bach Nguyen

September 18, 2025

5  out of  5
rating by Bach Nguyen
"Victoria Troche has been a great help. She is not knowledgeable of auto and home insurances, but very confident and conceivable and helped make the transition to State Farm a quick and easy one for me. It has been a pleasure working experience with her."
We responded:
"Thank you, Bach! I'm happy to hear that Victoria made your transition to State Farm smooth and enjoyable. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Rasheeda King-El

September 15, 2025

5  out of  5
rating by Rasheeda King-El
"It was really easy to get a policy I thought I would have the run around but it really only took 35 mins of that long."
We responded:
"Thank you, Rasheeda! I'm happy to hear that getting your policy was a smooth and quick process. Our office is dedicated to making things as easy as possible for you. If you ever need anything else, feel free to reach out!"
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Kristen Newton

September 8, 2025

5  out of  5
rating by Kristen Newton
"Liz was an absolute treasure! She answered all my questions and walked me through everything about my policy!"
We responded:
"Kristen, thank you for your wonderful feedback! I'm happy to know that our office was able to assist you with your policy questions. Our office is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Crystal Burks

September 5, 2025

5  out of  5
rating by Crystal Burks
"Victoria and Liz are the “Dynamic Duo”. These ladies go above and beyond to make sure the customer receives the most honest advice and feedback in reference to understanding each policy inquiry."
We responded:
"Crystal, thank you for your wonderful feedback! I'm delighted to hear that we could provide you with honest advice and support. We’re committed to ensuring you have a clear understanding of your policy inquiries. Let us know if there's anything else we can assist you with!"
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Karisha Almond

September 4, 2025

5  out of  5
rating by Karisha Almond
"AMAZING SHES A JOY! Statefarm is a GEM!! Thanks so much Victoria for saving us money and your beautiful service!! I reached back out! Thanks for never giving up on me lol thanks again V!!"
We responded:
"Karisha, thank you for your enthusiastic feedback! I'm so happy to hear that Victoria was able to assist you and provide such valuable service. We're always here to help, so feel free to reach out anytime!"
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T S

August 29, 2025

5  out of  5
rating by T S
"Katie has been an outstanding State Farm agent to work with. She took the time to clearly explain policies and answer every question, and even went the extra mile by checking with other State Farm offices to make sure we had the right information. Her communication was always prompt, clear, and professional. On top of the above, she’s also incredibly friendly, which made the whole process much easier. I truly appreciate her help and highly recommend Katie to anyone looking for a reliable agent."
We responded:
"Thank you, T S, for sharing your experience! I'm delighted to hear that Katie provided such exceptional service and made the process smooth for you. Her dedication to ensuring you had the right information and her friendly approach truly reflect our commitment to excellent service. If you ever need further assistance, feel free to reach out!"
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Danielle Ripsman

August 29, 2025

5  out of  5
rating by Danielle Ripsman
"Victoria was so sweet and attentive, went through every detail of my insurance with me, and made things very transparent. Highly recommend this state farm office!"
We responded:
"Thank you, Danielle! I'm happy to hear that Victoria provided you with such attentive and transparent service. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Kristen Zimmerman

August 27, 2025

5  out of  5
rating by Kristen Zimmerman
"Wonderful customer service. Very efficient and worked quickly to set up a renter's insurance policy for me in the state I am moving to! I've been with State Farm for 25 years and this is the best experience I have had (out of many great ones!)"
We responded:
"Thank you so much, Kristen! We are thrilled to be your Baltimore State Farm office and appreciate your being such a loyal customer. Please reach out anytime, we are here to help!"