
State Farm® Insurance Agent Liz Sherstad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Isabel Olivo
June 26, 2025
"As a 22 year old I’m getting accustomed to adulthood and Victoria helped me transition into a better and affordable insurance bundle compared to my previous insurance company. Victoria was super insightful and explained everything so clearly. I felt like I was talking to a friend because she was so understanding and kind."
"Thank you, Isabel! I'm happy to hear that Victoria was able to assist you in finding a better and more affordable insurance bundle. It's wonderful that her clear explanations and friendly approach made the process easier for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jonathan Pan
June 26, 2025
"Awesome service! Victoria was great!"
"Thank you, Jonathan! I'm happy to hear you had an awesome experience with Victoria. Our team is dedicated to providing great service, and your feedback means a lot. If you need anything else, feel free to reach out!"
BeMoreNice
June 25, 2025
"Great experience. Highly recommend. Nice, friendly. A pleasure to deal with."
"Thank you! I'm happy to hear that you had such a positive experience with us. Your recommendation means a lot, and we're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Jennifer Pan
June 23, 2025
"Victoria provides good service"
"Thank you for your review, Jennifer! I'm happy to hear that Victoria provided you with good service. Our team is dedicated to offering exceptional support, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Debbie Kramer
June 20, 2025
"Katie is wonderful. I have been with StateFarm for 3 years. I must say I was reluctant to switch insurance companies a few years ago but now I am glad I did. Katie went over all aspects of my insurance policies and explained everything. I really appreciate her. I would recommend signing on with her if you are looking to switch companies."
"Thank you for your review, Debbie! I'm happy to hear that Katie has been so helpful and that you're satisfied with your decision to switch to us. Your recommendation means a lot, and we're grateful for your trust over the past three years. If you ever need anything, feel free to reach out!"
Antoine Davis
June 15, 2025
"Victoria J.helped me tremendously with my auto and homeowners insurance. Clear, concise and honest. Very knowledgeable and organized."
"Antoine, thank you for your wonderful feedback! I'm happy to hear that Victoria provided you with such knowledgeable and organized assistance for your insurance needs. Our team is dedicated to offering clear and honest service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kimberlee Preish
May 28, 2025
"Super helped and responsive."
"Thank you, Kimberlee! I'm glad you found our service helpful and responsive. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Jamie Etheridge
May 20, 2025
"The State Farm Agent patiently walked me through everything and answered all of my questions. She was super kind and helpful. It was so refreshing to have a pleasant customer experience for once!! I would highly recommend this agency."
"Thank you, Jamie, for sharing your experience! I'm glad to hear that you found the assistance helpful and that all your questions were answered. It's wonderful to know that you had a pleasant experience with us. If you ever need further assistance or have more questions, feel free to reach out anytime. Your recommendation means a lot!"
Audrey
May 18, 2025
"Katie was very kind and helpful getting my auto insurance together in a pinch!"
"Thank you, Audrey! I'm glad to hear that Katie was able to assist you with your insurance needs so efficiently. We're always here to help, so feel free to reach out if you have any more questions or need further assistance."
Lauren Westbrook
May 16, 2025
"Needed to compare prices since my auto/renters premium with a different major agency was getting astronomical in spite of a pristine record. Started with State Farm online, but needed the coverage to start that day which the online wouldn’t let me do going in to a weekend. Called the office, Catherine took all my info, and I got a call back from Victoria, a fellow Baltimorean, within an hour (on a Friday afternoon) and she was able to get me completely set up with auto/renters policies effective that day, that offered better coverage than my previous policies at a savings of almost $900 per year?! I was with my other agency for over 15 years so leaving was a tough decision, but after this experience, I’m looking forward to making State Farm (and this office of lovely people in particular) my new protectors!"
"Thank you, Lauren, for sharing your experience! I'm glad Catherine and Victoria could assist you so efficiently, especially on a Friday afternoon. It's wonderful to know that we could provide you with better coverage and significant savings. We're excited to have you with us and are here for any future needs or questions you might have!"
Mollie Flowers
May 12, 2025
"I was switching from an out of state agent and Victoria with Liz's crew made it SO FAST and she was SO HELPFUL! Great explanations of what and why for each item. An office of local women serving their own community--we love to see it!"
"Thank you, Mollie! I'm glad to hear that Victoria made your transition smooth and provided clear explanations. Our team takes pride in serving our community, and your support means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
Lexi Andrews
May 7, 2025
"Liz Sherstad did everything in her power to make sure my pockets were not so badly hurt. She was very informative, gave valuable insight. I am so thankful I had the opportunity to work with her. She's local and her customer service is unmatched. Thank you so much Liz!"
"Thank you, Lexi! I'm happy to know that I could assist you and provide valuable insights. It's wonderful to hear that you appreciated the local touch and unmatched service. If you ever need further assistance or have any questions, feel free to reach out."
Philippe Thomas
May 2, 2025
"I lived in Miami Florida during Hurricane Andrew, so I know first hand that State Farm is the Mark of Excellence in Home and Automobile Insurance. But it wasn't until Katie reached out, that I understood why. Katie & Victoria were courteous, understanding and able to put me in a policy, that met my insurance and pricing needs. Not to mention, they were a joy to converse with along the way! I truly feel "in good hands" with my State Farm agents."
"Thank you for the kind review, Philippe! It is clear that your experience has shown the importance of having proper coverage in place - we agree that you are in great hands with Katie and our local State Farm office!"
Hannah
April 30, 2025
"Charming customer service! They made updating my policy easy and the process was quick."
"Thank you, Hannah! I'm glad to hear that our team made updating your policy easy and efficient. We appreciate your kind words about our customer service. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
Jordan Wagner
April 29, 2025
"They made something that could have been a headache super easy and almost enjoyable. Victoria walked me through everything line by line and I have never felt like I understood my insurance more. Excellent service, definitely recommend!"
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Victoria was able to guide you through the process and make it easy to understand. Your recommendation means a lot to us. If you have any more questions, feel free to reach out!"
Will Mason
April 24, 2025
"Great service!"
"Thank you, Will! I'm glad you enjoyed the service. If you have any questions or need further assistance, feel free to reach out!"
Jeffrey Hatsady
April 16, 2025
"I love the personalized touch Liz and Katie provided for me as they got me the best rates possible!"
"Thank you, Jeffrey, for sharing your experience! I'm happy to know that our office was able to provide a personalized touch and secure the best rates for you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Ina Topa
April 11, 2025
"Katie was a great help with everything I need"
"Thank you, Ina, for sharing your experience! I'm happy to hear that Katie was able to assist you with everything you needed!"
Barry Vaughan
April 10, 2025
"Victoria at my local State Farm office was great! Very happy to work around my schedule, answer all my questions completely and quickly, and explain details of the proposed policies vs my current coverage. The bundled home and auto will save me over $1000/yr! Very glad I talked to her."
"Thank you, Barry, for sharing your experience! I'm delighted to hear that Victoria was able to accommodate your schedule and provide thorough explanations. It's fantastic that the bundled policies are saving you money. If you have any more questions or need assistance in the future, feel free to reach out to our office."
jean Famba
April 9, 2025
"Great customer service 😄😃"
"Thank you, Jean, for your kind words! I'm happy to know you had a positive experience with our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Cynthia Elliott
April 1, 2025
"Very detailed, took time to search for any and all discounts. Super easy transition!"
"Thank you, Cynthia! I'm happy to know that you found the process detailed and the transition smooth. It's great to hear that we could assist in finding all possible discounts for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Cream Of Roach
April 1, 2025
"Victoria was a huge help and explained things very clearly; She managed to teach me how the policies work in under 30 minutes, and answered every question I had!"
"Thank you so much for your feedback! I'm happy to hear that Victoria was able to assist you effectively and provide clear explanations. It's great to know she could address all your questions in such a short time. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
JC
March 31, 2025
"Wow just wow, everything about my experience with state farm was amazing. Victoria helped me in finding renter's insurance that was affordable, effective and did an amazing job explaining the details of my coverage, all with with a pleasent attitude. I WILL be back."
"Thank you, JC, for sharing your experience! I'm so happy to hear that Victoria was able to assist you with finding the right renter's insurance and provide clear explanations. Your satisfaction is important to us, and we're here whenever you need us. Looking forward to your next visit!"
Jackson Tolke
March 25, 2025
"I was a walk-in that was turned away from another agent. The team was extremely professional and had such a welcoming atmosphere. I had my policy explained in great detail and felt comfortable walking out with what I was covered on. I even saved a couple of bucks. Thank you team!"
"Thank you, Jackson, for sharing your experience! I'm happy to know that our team made you feel welcome and provided a detailed explanation of your policy. It's great to hear that you also saved some money. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Jessica Stanley
March 14, 2025
"Started a quote online, requested agent to contact for assistance. Happily surprised with an immediate phone call. Victoria was delightful to work with. She took her time to go over each aspect of the policy, answered all questions, and overall is very knowledgeable of the whole process. 10/10 would recommend."
"Wow, thank you for such an amazing review! It means so much to hear that you value the time we take to ensure everything is clear and that your questions are answered. Victoria is a star! We are here for you every step of the way and are so grateful to have you as part of our State Farm family! "