State Farm® Insurance Agent Liz Sherstad

"Very helpful and a nice attitude. It was great dealing with them."

"Katie is the best! Great customer service and speedy replies! I was overwhelmed with notices from the MVA and she made sure they were resolved."

"Love working with this team!! Quickly bonded with Victoria (my favorite) but all the ladies I’ve talked to are friendly and knowledgeable. Always ready to help and quick to look into savings as well. Thank you!"

"I worked with Victoria Johnson. Not only was she patient and professional but she also saved me money on bundling my accounts."

"It is always a pleasure to work with Victoria. She is very patient and kind, going above and beyond to ensure you feel confident and comfortable before making a purchase. I highly recommend this team, especially Victoria."

"Wonderful customer service. Very efficient and worked quickly to set up a renter's insurance policy for me in the state I am moving to! I've been with State Farm for 25 years and this is the best experience I have had (out of many great ones!)"

"Very VEERY!!! Professional!!! Listened to all of my questions and took care of my policy A.S.A.P...~~Thank You Katie🙌🏽"

"My agent walked me through every option I asked about and presented me with affordable options to meet my needs. Pleasant and responsive and respectful of my time during our appointments. 10/10. No notes, Liz! If you need an agent, Liz will be there."

"It was a pleasure working with Katie H at State Farm insurance. She was very pleasant and knowledgeable and easy to work with when switching insurance companies for my cars and homeowners. Katie is saving us money with the same coverage as the previous company. We highly recommend State Farm!"

"Victoria Johnson was AWESOME!!! She took her time explaining all of the coverage that was available to me . She made shopping for Auto Insurance easy and stress free!!! THANK YOU!!!!!!"

"I had the chance to work with Victoria and she was incredible! I needed an auto policy drafted as part of my recent relocation to Maryland. She got me taken care of with great speed and efficiency. I highly recommend this office."

"I did not know it was possible for buying insurance to be enjoyable but Liz made all my fears go away and answered every question. She’s a delight ❤️"

"I’m very satisfied with the customer service"

"Katie was very kind and helpful."

"Shockingly impressive customer service from this State Farm branch. Liz went above and beyond to help me when I had an issue with the claims dept after a flooded kitchen. She absolutely did not need to do anything to support me once I had already signed up for a policy. Most agents wouldnt in fact. I think I got a randomly bad adjuster, or maybe just one having a bad day (State Farm usually has decent people in claims). I reached out to Liz for help or guidance and she dropped everything to help me and get my claim sorted out. Again, sales has nothing to do with claims. She did not need to help me at all. You dont associate insurance companies and caring about customers very often. Despite what their commercials say, ive found they only care about money and do everything in their power to pay you less than they should and as slow as humanly possible. Thats their business model. Its fine. We all know the game. Liz is the opposite. You can tell she actually cares and is in the insurance business, besides to make a living, for altruistic reasons. Not just make a sale and forget about you. My family has 3 houses and 5 cars insured with State Farm and I was close to pulling them all and going to another company at my next renewal until I spoke to Liz and she started making some calls and got my claim back on the right track. Moral of the story, all insurance companies are brutal to deal with. So sign up with one that has an agent with your best interests at heart. Even if they aren't the cheapest policy. It's worth the extra money in the short term to know Liz has your back if you ever get into a jam like I did. I worked really hard to buy my house. I'm going to stick with people who demonstrate integrity to cover it. Thank you Liz and team!"

"I’ve had renters insurance with Liz for over a year. I just had the pleasure of speaking with Victoria who was super helpful and very informative!"

"My experience was nothing but the best calls was returned when she said she would call even when I forgot to do something she was definitely on point with reminding me and I appreciate all of her help shout out to victoria she's the reason I'm now a state farmer 💜😊"

"I contact State Farm for vehicle insurance and Victoria J. was so on point she was flexible, knowledgeable, and help me with my decision. She is very helpful and knowledgeable and also very professional."

"Victoria was very helpful setting me up with bundled insurance. Great customer service!"

"Very helpfull!!!"

"I was able to easily fill out a form to get renter’s insurance through State Farm’s website and Victoria reached out to me soon after to guarantee I was getting the coverage I needed. A very quick and painless experience!"

"Victoria was an insurance ninja, breaking down the process into bite-sized bits and rocking a pro-but-not-stuffy vibe that made me want to chat about deductibles all day."

"Liz and her team are so helpful!"

"Katie at State Farm resolved my request very quickly and was extremely friendly throughout the process. I really appreciated her help, and I would definitely recommend her to my friends!"

"Victoria Johnson did a fantastic job and provided excellent customer service. I had been connected with their agency via the Baltimore Marathon and sought out obtaining an updated Auto Insurance Quote and Homeowners Insurance quote. Victoria took the time to run the quotes several different ways and bundled collectively. She approached our conversation in a very consultative and interactive manner educating me about items I may not have known about for both types of policies. She was transparent and offered insights and recommendations on what could be tweaked to fit my unique scenario. For anyone seeking a well qualified agent, I highly recommend Victoria and the rest of the team."