Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Malik Shelton

Malik Shelton

October 17, 2025

5  out of  5
rating by Malik Shelton
"Dealt with Victoria in the Baltimore office. Easiest insurance I've ever bought. Also saved me more than $100 a month from the first company I got quoted with"
Profile photo of Teressa Payne

Teressa Payne

October 13, 2025

5  out of  5
rating by Teressa Payne
"Victoria was awesome as a first time homeowner, she explained every line item on the quote. By doing that she answered questions I didn't have to ask!"
We responded:
"Thank you, Teressa! I'm happy to hear that Victoria provided such detailed assistance during your first home insurance experience. Our team is committed to making sure everything is clear and understandable. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Veronica Truitt

Veronica Truitt

October 7, 2025

5  out of  5
rating by Veronica Truitt
"Victoria Troche was awesome here at StateFarm she help me find reasonable insurance coverage for auto, home, and life!"
We responded:
"Thank you, Veronica! I'm happy to hear that Victoria was able to assist you in finding the right coverage for your needs. We appreciate your feedback and are always here to help with any questions or future needs. Thanks for choosing us!"
Profile photo of Sarah Sarah

Sarah Sarah

September 30, 2025

5  out of  5
rating by Sarah Sarah
"Victoria was great! She was transparent, straight to the point. Also offered to go over other insurance quotes I got from other companies to see what I was being offered and comparing the best she could do for me."
We responded:
"Thank you, Sarah! I'm happy to hear that Victoria provided you with such a transparent and straightforward experience. It's great to know she helped you compare your options effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Darrin Ho

Darrin Ho

September 26, 2025

5  out of  5
rating by Darrin Ho
"Liz Sherstad( Victoria) She does very job. Told me all details and answers all my questions Thanks again for her help Darrin"
We responded:
"Thank you, Darrin! I'm happy to hear that Victoria provided you with detailed information and answered all your questions. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Brennen Calloway

Brennen Calloway

September 23, 2025

5  out of  5
rating by Brennen Calloway
"Liz is awesome!! Thank you for your service"
We responded:
"Brennen, thank you for your kind words! I'm happy to know you had a great experience with us. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Bria Harvey

Bria Harvey

September 19, 2025

5  out of  5
rating by Bria Harvey
"Katie was very pleasant and helpful and took my stress away."
We responded:
"Thank you, Bria! I'm happy to hear that Katie was able to make your experience stress-free and pleasant. Our team is dedicated to providing helpful and supportive service. If you need anything else, feel free to reach out!"
Profile photo of Kermis Jason

Kermis Jason

September 19, 2025

5  out of  5
rating by Kermis Jason
"Great work! Much appreciated found savings, would recommend to a friend"
We responded:
"Thank you, Kermis Jason! I'm happy to hear that you appreciated the savings and would recommend us to a friend. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Bach Nguyen

Bach Nguyen

September 18, 2025

5  out of  5
rating by Bach Nguyen
"Victoria Troche has been a great help. She is not knowledgeable of auto and home insurances, but very confident and conceivable and helped make the transition to State Farm a quick and easy one for me. It has been a pleasure working experience with her."
We responded:
"Thank you, Bach! I'm happy to hear that Victoria made your transition to State Farm smooth and enjoyable. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Rasheeda King-El

Rasheeda King-El

September 15, 2025

5  out of  5
rating by Rasheeda King-El
"It was really easy to get a policy I thought I would have the run around but it really only took 35 mins of that long."
We responded:
"Thank you, Rasheeda! I'm happy to hear that getting your policy was a smooth and quick process. Our office is dedicated to making things as easy as possible for you. If you ever need anything else, feel free to reach out!"
Profile photo of Kristen Newton

Kristen Newton

September 8, 2025

5  out of  5
rating by Kristen Newton
"Liz was an absolute treasure! She answered all my questions and walked me through everything about my policy!"
We responded:
"Kristen, thank you for your wonderful feedback! I'm happy to know that our office was able to assist you with your policy questions. Our office is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Crystal Burks

Crystal Burks

September 5, 2025

5  out of  5
rating by Crystal Burks
"Victoria and Liz are the “Dynamic Duo”. These ladies go above and beyond to make sure the customer receives the most honest advice and feedback in reference to understanding each policy inquiry."
We responded:
"Crystal, thank you for your wonderful feedback! I'm delighted to hear that we could provide you with honest advice and support. We’re committed to ensuring you have a clear understanding of your policy inquiries. Let us know if there's anything else we can assist you with!"
Profile photo of Karisha Almond

Karisha Almond

September 4, 2025

5  out of  5
rating by Karisha Almond
"AMAZING SHES A JOY! Statefarm is a GEM!! Thanks so much Victoria for saving us money and your beautiful service!! I reached back out! Thanks for never giving up on me lol thanks again V!!"
We responded:
"Karisha, thank you for your enthusiastic feedback! I'm so happy to hear that Victoria was able to assist you and provide such valuable service. We're always here to help, so feel free to reach out anytime!"
Profile photo of T S

T S

August 29, 2025

5  out of  5
rating by T S
"Katie has been an outstanding State Farm agent to work with. She took the time to clearly explain policies and answer every question, and even went the extra mile by checking with other State Farm offices to make sure we had the right information. Her communication was always prompt, clear, and professional. On top of the above, she’s also incredibly friendly, which made the whole process much easier. I truly appreciate her help and highly recommend Katie to anyone looking for a reliable agent."
We responded:
"Thank you, T S, for sharing your experience! I'm delighted to hear that Katie provided such exceptional service and made the process smooth for you. Her dedication to ensuring you had the right information and her friendly approach truly reflect our commitment to excellent service. If you ever need further assistance, feel free to reach out!"
Profile photo of Danielle Ripsman

Danielle Ripsman

August 29, 2025

5  out of  5
rating by Danielle Ripsman
"Victoria was so sweet and attentive, went through every detail of my insurance with me, and made things very transparent. Highly recommend this state farm office!"
We responded:
"Thank you, Danielle! I'm happy to hear that Victoria provided you with such attentive and transparent service. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Kristen Zimmerman

Kristen Zimmerman

August 27, 2025

5  out of  5
rating by Kristen Zimmerman
"Wonderful customer service. Very efficient and worked quickly to set up a renter's insurance policy for me in the state I am moving to! I've been with State Farm for 25 years and this is the best experience I have had (out of many great ones!)"
We responded:
"Thank you so much, Kristen! We are thrilled to be your Baltimore State Farm office and appreciate your being such a loyal customer. Please reach out anytime, we are here to help!"
Profile photo of Ken Grimes

Ken Grimes

August 24, 2025

5  out of  5
rating by Ken Grimes
"My experience with Victoria was wonderful. She enquired about the type of policy I needed and helped to determine the best coverage for me"
We responded:
"Ken, thank you for the fantastic rating! I'm happy to know you're satisfied with our service. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Alemayehu Woldemichael

Alemayehu Woldemichael

August 19, 2025

5  out of  5
rating by Alemayehu Woldemichael
"In general they are Amazing"
We responded:
"Alemayehu, thank you for your fantastic feedback! I'm happy to know you find our service amazing. If you ever need anything else, feel free to reach out!"
Profile photo of Lorraine Jackson

Lorraine Jackson

August 7, 2025

5  out of  5
rating by Lorraine Jackson
"Knowledgeable, pleasant and professional . Would definitely recommend"
We responded:
"Thank you, Lorraine! I'm happy to know you found our service knowledgeable and professional. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Elvis Bruno

Elvis Bruno

August 7, 2025

5  out of  5
rating by Elvis Bruno
"Service was very helpful and the person was very nice and the process was super fast."
We responded:
"Thank you, Elvis! I'm happy to hear that you found our service helpful and appreciated the quick process. It's great to know our team made a positive impression. If you need anything else, feel free to reach out!"
Profile photo of gus

gus

August 7, 2025

5  out of  5
rating by gus
"I just want to give a big shoutout to Victoria at the State Farm office in Federal Hill! She is absolutely amazing – super friendly, professional, and really made the whole experience smooth and stress-free. You can tell she genuinely cares about helping people and goes the extra mile to make sure everything is clear and taken care of. Talking with her didn’t feel like typical insurance convo,she made it easy, even fun. If you ever need help with insurance or just want someone who treats you like more than just a customer, go see Victoria. She’s the real deal!"
We responded:
"Thank you so much, Gus! I'm really happy to hear about your positive experience with Victoria. She truly cares about providing exceptional service and making things easy for everyone. It's great to know she made your visit enjoyable and stress-free. If you need anything else, feel free to reach out!"
Profile photo of Josh Arndt

Josh Arndt

August 6, 2025

5  out of  5
rating by Josh Arndt
"Victoria has been very helpful in sorting out my insurance needs!"
We responded:
"Thank you, Josh! I'm happy to hear that Victoria was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Fin Dawg

Fin Dawg

August 4, 2025

5  out of  5
rating by Fin Dawg
"Katie is a phenomenal representative she walked me through all my policy details and explained how each coverage works I truly felt like she was invested in my well being the entire conversation. My hat is off to this phenomenal person"
We responded:
"Thank you, Fin Dawg! I'm delighted to hear about your positive experience with Katie. She is indeed dedicated to ensuring our customers feel supported and informed. Your kind words mean a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Kene Mbonu

Kene Mbonu

August 4, 2025

5  out of  5
rating by Kene Mbonu
"Highly recommended this office! Made the process of converting my car insurance over quick and easy."
We responded:
"Thank you, Kene! I'm happy to hear that the process of switching insurance was quick and easy. We strive to make every experience as smooth as possible. If you need anything else, feel free to reach out!"
Profile photo of Alyssa McKinney

Alyssa McKinney

August 1, 2025

5  out of  5
rating by Alyssa McKinney
"Worked with Katie through Liz Sherstad State Farm and she was excellent. Very patient, explained each part of the process, and was willing to be flexible with my challenging schedule. Insurance can be stressful, and I am very relieved to have this taken care of and feel like I have great coverage and a great team backing me."
We responded:
"Thank you for your review, Alyssa! I'm happy to hear that Katie provided such excellent support and made the process easier for you. It's wonderful to know you feel well-covered and supported by our team. If you ever need anything else, just let us know!"